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Tides to Pines by Casago
207-596-6328
www.tidestopines.com
t2p@tidestopines.com
Terms & Conditions
By booking with Tides to Pines by Casago, you agree to the following terms and conditions.
Booking & Payment
A portion or full payment is due at the time of booking, with any remaining balance due prior to arrival as outlined in your reservation. All pricing, taxes, and fees are displayed at checkout. By completing your reservation, you agree to all terms, policies, and property-specific rules.
Cancellation Policy
Reservations may be canceled at any time; however, all payments made are non-refundable unless otherwise stated in the specific listing. We recommend purchasing travel insurance. No refunds will be issued for weather, travel delays, or circumstances beyond our control.
Check-In & Check-Out
Check-in is typically at 4:00 PM and check-out is at 10:00 AM unless otherwise noted. Failure to depart on time may result in additional charges.
Standard checkout procedures apply to all properties; however, additional instructions may be provided based on the home. Guests are expected to leave the home in a clean and orderly condition, including removing trash, emptying the refrigerator, securing windows and doors, and following any property-specific guidelines.
Occupancy & Use
Guests must comply with the maximum occupancy listed in the property details. The booking guest is responsible for all occupants and their behavior. Parties, events, and large gatherings are not permitted.
Pets
Only pre-approved dogs are allowed at designated dog-friendly properties. All pets must comply with the dog addendum, rules, and policies provided prior to arrival.
House Rules & Property Use
All properties are non-smoking. Guests must follow all posted house rules, local laws, and regulations, including those related to noise, parking, and fire safety. Violations may result in additional fees or removal from the property without refund.
Consumables & Supplies
A starter supply of basic items is provided, including paper towels, toilet paper, soap, and trash bags. These items are not replenished during your stay. Guests are responsible for any additional supplies needed.
Property Condition & Maintenance
Homes are privately owned and provided as described at the time of booking. Guests should report any issues upon arrival. While we respond promptly to maintenance concerns, refunds will not be issued for minor inconveniences or issues beyond our control, including weather, utility outages, or external factors.
Damages & Fees
Guests are responsible for any damage caused during their stay beyond normal wear and tear. A damage waiver may apply; however, additional charges may be assessed for damages, missing items, excessive cleaning, or rule violations. The credit card on file may be charged accordingly.
Utilities & Services
Utilities, internet, and TV services may vary by property and can be affected by weather or service disruptions. Interruptions do not qualify for refunds.