At Tides to Pines Vacation Rentals by Casago, operated by T2P Maine LLC (“Tides to Pines,” “we,” “our,” or “us”), we respect your privacy just as much as we value your experience.

We collect information to:

• Help you book and enjoy your stay
• Communicate with you about reservations and services
• Improve your experience on our website

We may share limited information with trusted partners only when needed to operate our services or support your stay.

We do not sell your personal information—period.

You’re always in control:

• Unsubscribe from emails or texts anytime
• Adjust cookie preferences
• Use Global Privacy Control (GPC), where available
• Request access, updates, or deletion of your data

For full details, please review the policy below.

Full Privacy Policy

1. What This Policy Covers

This Privacy Policy describes how Tides to Pines collects, uses, and shares information in connection with:

• Property rentals and reservations
• Rental management and homeowner services
• Marketing and listing distribution
• Concierge and guest services
• Use of our websites, applications, communications, and advertisements

(collectively, the “Services”).

This policy does not apply to third-party websites or services we do not control. Certain affiliated partners may maintain their own privacy practices.

2. Information We Collect

Information You Provide

• Name, email address, phone number
• Reservation and guest details
• Payment and billing information
• Communications and preferences

Information Collected Automatically

• Website activity and browsing behavior
• Device, browser, and IP address
• Location data (if enabled)
• Cookies and tracking technologies

Information from Third Parties

• Booking platforms (e.g., Airbnb, Vrbo)
• Service providers and partners
• Property owners or co-travelers

Some information is required to provide our services.

3. How We Use Your Information

We use your information to:

• Provide and manage reservations and services
• Communicate with you about bookings and inquiries
• Process payments and prevent fraud
• Improve our services and website experience
• Send marketing communications (where permitted)
• Comply with legal obligations

4. How We Share Information

We may share your information with:

• Service providers (cleaning, maintenance, concierge, etc.)
• Payment processors and fraud prevention partners
• Technology platforms that support our operations
• Property owners or managers (as needed for your stay)
• Government or regulatory entities when required

We do not sell your personal information—period.
We do not exchange your personal information for monetary value or allow third parties to use your information for their own independent marketing purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Improve performance and user experience
• Support analytics and marketing efforts

You can manage cookie preferences through your browser or site settings.
We honor Global Privacy Control (GPC) signals where applicable.

6. Your Rights & Choices

You may have the right to:

• Access or request a copy of your data
• Correct or update your information
• Request deletion of your data
• Opt out of certain uses

You may also:

• Unsubscribe from marketing emails or texts
• Adjust cookie preferences
• Contact us to exercise your rights

7. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal and financial obligations
• Protect our business and users

8. Data Security

We use reasonable safeguards to protect your information, though no system is completely secure.

9. Third-Party Links

We are not responsible for third-party websites linked from our site.

10. Children’s Privacy

Our services are not intended for individuals under 18.

11. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

SMS Terms & Conditions

12. SMS Communications

Text messages from Tides to Pines Vacation Rentals by Casago may be sent using an automated system or messaging platform from a standard 10-digit number or short code.

Messages may include:

• Reservation and service updates
• Appointment reminders
• Guest communications
• Promotional and marketing messages

Message frequency varies.

13. Consent to Receive Messages

By opting in (such as submitting your phone number through a form), you:

• Agree to receive SMS communications from Tides to Pines
• Authorize use of automated or non-automated messaging systems
• Consent to electronic recordkeeping of your opt-in
• Confirm you are the authorized user of the phone number

You will receive a confirmation message after opting in.

14. Opt-Out & Help

• Reply STOP to unsubscribe at any time
• You will receive confirmation of your opt-out
• Reply HELP for assistance

15. Messaging & Carrier Disclaimer

• Message and data rates may apply
• Delivery depends on carrier network availability
• Carriers are not responsible for delayed or undelivered messages

16. Mobile Privacy

We do not sell your mobile information.
Your phone number will not be shared with third parties for their own marketing purposes.

We may use trusted service providers to support messaging delivery.

17. Eligibility

You must be 18 years or older to participate in SMS communications.

18. Contact Us

For questions about this Privacy Policy or SMS Terms:

Tides to Pines Vacation Rentals by Casago
Operated by T2P Maine LLC
256 Main Street, Ste 3, Rockland, Maine 04841
207-593-6328